Customer-Dominant Logic : Kundendominantes Management als neue Zielgroe im Relationship Marketing
Manfred Bruhn
Download Now
Format: eBook (EPUB)
Waiting for Your Cat to Bark? : Persuading Customers When They Ignore Marketing
Bryan Eisenberg
Download Now
Format: eBook (EPUB)
Breaking Through, 2nd Edition : Implementing Disruptive Customer Centricity
S. Vandermerwe
Download Now
Format: eBook (PDF)
CRM at the Speed of Light, Fourth Edition : Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers
Paul Greenberg
Download Now
Format: eBook (EPUB)
Strategic Customer Management : Integrating Relationship Marketing and CRM
Adrian Payne
Download Now
Format: eBook (EPUB)
Strategic Customer Management : Integrating Relationship Marketing and CRM
Adrian Payne
Download Now
Format: eBook (PDF)
A Hotel Manager's Handbook : 189 Techniques for Achieving Exceptional Guest Satisfaction
Vincent P. Magnini
Download Now
Format: eBook (PDF)
Business Process Mapping : Improving Customer Satisfaction
J. Mike Jacka
Download Now
Format: eBook (EPUB)
Driving Customer Equity : How Customer Lifetime Value Is Reshaping Corporate Strategy
Valarie A. Zeithaml
Download Now
Format: eBook (EPUB)
Strategic Customer Management : Strategizing the Sales Organization
Nigel F Piercy
Download Now
Format: eBook (EPUB)
Customer Service : New Rules for a Social-Enabled World
Peter Shankman
Download Now
Format: eBook (EPUB)
Delivering Knock Your Socks Off Service
PERFORMANCE RESEARCH ASSOCIATES
Download Now
Format: eBook (EPUB)
High-Profit Prospecting : Powerful Strategies to Find the Best Leads and Drive Breakthrough Sales Results
CSP Mark Hunter
Download Now
Format: eBook (EPUB)
What Customers Crave : How to Create Relevant and Memorable Experiences at Every Touchpoint
Nicholas Webb
Download Now
Format: eBook (EPUB)
Dangerous Guide to Leading Innovation : How You Can Turn Your Team into an Innovation Force
Impact Innovation Impact Innovation
Download Now
Format: eBook (EPUB)
What the Customer Wants You to Know : How Everybody Needs to Think Differently About Sales
Ram Charan
Download Now
Format: eBook (EPUB)
Know What You're FOR : A Growth Strategy for Work, An Even Better Strategy for Life
Jeff Henderson
Download Now
Format: eBook (EPUB)
The Customer Rules : The 39 essential rules for delivering sensational service
Cockerell Lee Cockerell
Download Now
Format: eBook (EPUB)