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One Customer, Divisible : Linking Customer Insight to Loyalty and Advocacy Behavior - Book

One Customer, Divisible : Linking Customer Insight to Loyalty and Advocacy Behavior

Michael W. Lowenstein

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Customers Inside, Customers Outside : Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices, and Applications - eBook

Customers Inside, Customers Outside : Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices, and Applications

Michael W. Lowenstein

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The Customer Advocate and the Customer Saboteur : Linking Social Word-of-Mouth, Brand Impression, and Stakeholder Behavior - eBook

The Customer Advocate and the Customer Saboteur : Linking Social Word-of-Mouth, Brand Impression, and Stakeholder Behavior

Michael W. Lowenstein

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The Customer Advocate and the Customer Saboteur : Linking Social Word-of-Mouth, Brand Impression, and Stakeholder Behavior - eBook

The Customer Advocate and the Customer Saboteur : Linking Social Word-of-Mouth, Brand Impression, and Stakeholder Behavior

Michael W. Lowenstein

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Customer Winback : How to Recapture Lost Customers--And Keep Them Loyal - eBook

Customer Winback : How to Recapture Lost Customers--And Keep Them Loyal

Jill Griffin

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Employee Ambassadorship : Optimizing Customer-Centric Behavior from the Inside-Out and Outside-In - eBook

Employee Ambassadorship : Optimizing Customer-Centric Behavior from the Inside-Out and Outside-In

Michael W. Lowenstein

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