Customer Experience For Dummies
Roy Barnes
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£17.99
£13.39
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
User Research : Improve Product and Service Design and Enhance Your UX Research
Stephanie Marsh
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£32.99
£29.78
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
CRM For Dummies
Lars Helgeson
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£21.99
£15.64
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
Data Driven: Harnessing Data and AI to Reinvent Customer Engagement
Tom Chavez
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Hardback)
£31.99
£23.37
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Hardback)
Add to Basket
The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers
Reza Soudagar
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Hardback)
£40.99
£29.03
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Hardback)
Add to Basket
The Values Economy : How to Deliver Purpose-Driven Service for Sustained Performance
Williams Alan
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£14.99
£12.14
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
A Hotel Manager's Handbook : 189 Techniques for Achieving Exceptional Guest Satisfaction
Vincent P. Magnini
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£82.99
£67.74
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
Practical Customer Success Management : A Best Practice Framework for Rapid Generation of Customer Success
Rick Adams
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Hardback)
£39.99
£35.16
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Hardback)
Add to Basket
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business
Sriram Dasu
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Hardback)
£31.99
£23.08
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Hardback)
Add to Basket
The Customer Success Pioneer : The first 12 months of your journey into growth
Kellie Lucas
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£15.99
£10.10
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
The Gold Standard : Giving Your Customers What They Didn't Know They Wanted
Colin Cowie
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Hardback)
£20.00
£16.02
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Hardback)
Add to Basket
The Pricing Model Revolution : How Pricing Will Change the Way We Sell and Buy On and Offline
Danilo Zatta
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Hardback)
£29.99
£19.68
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Hardback)
Add to Basket
Customer Relationship Management : Concept, Strategy, and Tools
V. Kumar
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Hardback)
£74.99
£53.56
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Hardback)
Add to Basket
The Relationship Economy : Building Stronger Customer Connections in the Digital Age
John R Dijulius
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Hardback)
£21.50
£14.91
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Hardback)
Add to Basket
The Swipe-Right Customer Experience : How to Attract, Engage, and Keep Customers in the Digital-First World
Sanna Eskelinen
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£14.99
£11.81
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
Customer Service: Pearson New International Edition : A Practical Approach
Elaine Harris
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£54.99
£51.55
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
Best Practice Guide for Customer Service Professionals
Stephanie E. Edwards
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£30.00
£8.15
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
Customer Service Training
Maxine Kamin
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£56.99
£48.26
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
The Customer-Base Audit : The First Step on the Journey to Customer Centricity
Peter Fader
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£21.99
£17.62
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
Customer Service : Career Success Through Customer Loyalty
Paul Timm
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£103.70
£92.70
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
Executive Engagement Strategies : How to Have Conversations and Develop Relationships that Build B2B Business
Bev Burgess
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£32.99
£29.00
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
Creating Superfans : How To Turn Your Customers Into Lifelong Advocates
Brittany Hodak
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Hardback)
£21.99
£15.91
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Hardback)
Add to Basket
Customer Service Marketing : Managing the Customer Experience
Edwin N. (Rochester Institute of Technology, USA) Torres
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£37.99
£33.34
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
Business Process Mapping Workbook : Improving Customer Satisfaction
J. Mike Jacka
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£39.00
£24.91
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket